7 Tips to Keep Customers Come Back Several Times

customer service tips

To grow sustainably, acquiring new customers is not enough. For life-long value, you need a plan to keep customers coming back to you and increase customer retention rates. 5% increase in customer retention rate can lift 25%- 95% profits. Retaining an existing customer is 7x more expensive than acquiring a new one. Customer retention rate … Read more 7 Tips to Keep Customers Come Back Several Times

Best Black Friday Marketing Ideas for eCommerce

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Last year, U.S. eCommerce revenue set a record of $3.34 billion on Black Friday – a substantial 21.6 percent year-over-year growth rate. What does this mean to eCommerce? More people are increasingly ditching the old way of going to a physical store for their holiday purchases. Consumers are actively spending more time online to search … Read more Best Black Friday Marketing Ideas for eCommerce

Shopify SEO Guide: Ultimate Step-by-Step Guide to Rank #1 on Google (2019)

Are you looking for a Shopify SEO guide to get more traffic and sales to your store? “If you build it, they will come” may have worked before the digital era, but in today’s age of the Internet, it takes more than building a beautiful store to draw shoppers. Yes, it’s important to choose the eCommerce … Read more Shopify SEO Guide: Ultimate Step-by-Step Guide to Rank #1 on Google (2019)

Top 8 Ways To Improve The eCommerce Conversion Rate

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E-commerce business has captured the market and many think that it’s the easiest way to open a successful business. But very few know the hard work it requires. The first and foremost challenge that one faces during the opening of any business is: “What to sell?” After this big decision, you need to decide how … Read more Top 8 Ways To Improve The eCommerce Conversion Rate